Q. What is a Bypass Valve for?
A. The Bypass valve is needed to put the water softener in bypass and still have water to the house. It's like having insurance it is there if you need it, but is seldom used. Note: if you already have a bypass valve installed in your plumbing system, use the Bypass Valve drop down menu to remove it from your order. This will lower your price by $16.00.
Q. What is a Safety Float?
A. The safety float is an emergency float. Its function is to make sure that the salt tank cannot overflow salt water all over your floor if the injectors on the water softener valve get plugged up. Without the safety float you could have a mess on your hands not to mention possible damage to the floor.
Q. What is a Brine Well for?
A. Brine well isolates the air check valve on the safety float from the rock salt or potassium chloride a substitute for rock salt that is environmentally friendly and healthy for humans from clogging up the air check valve and the water softener valve.
Q. What is a Grid Plate AKA Salt Platform?
A. Grid plate is at the bottom of the salt tank its purpose is to help the salt or potassium chloride from bridging up hardening over the top of the water. When this happens the water can’t dissolve the salt so when the water softener regenerates the resin beads will not get charged and your water will be hard.
Q. Why is the 8% Crosslink Resin better?
A. 8% crosslink is more resistant against chlorine than the 6% that most other companies offer. Therefore, the resin is intended to last longer.
Q. Why is an appropriate size mineral a.k.a Resin Tank important?
A. It is important to have a minimum of 12” to 15” of space between the top of the resin bed and the bottom of the control valve so the resin can get lifted and cleaned properly during backwash. If there is not proper space the resin will not perform properly and will go bad quickly. All of our tanks our sized properly and allow the proper 12” to 15” space.
Q. What size Brine Tank should I choose?
A. If you have the floor space choose the round 18x33 brine tank. It is built better than the rectangular and square tanks and holds more salt. We do not charge for the 18x33 brine tanks. Choose the size that is best for your application on our drop down menu. Please note: 64,000 grain capacity water softeners and up will not work properly with smaller brine tanks.