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Privacy - Hard Water Experts

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Hard Water Experts website. On some pages, you can submit for credit, make requests, and submit a contact form. The types of personal information collected at these pages may include:

  • Name
  • Address
  • Email address
  • Phone number
  • Fax number
  • Other pertinate information

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We will collect and use individually identifiable information for billing purposes, to anticipate and resolve problems with your account, or to create and inform you of products and programs that better meet your needs. This means that Hard Water Experts may use your individually identifiable information to market new products or programs to you that we think will be of interest to you, but we will not disclose your individually identifiable information to third parties who want to market products to you.

If you receive a mailing from us, (a) your address, email address, or fax is either listed with us as someone who has expressly shared this for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

We use non-identifying and aggregate information to better design our website. For example, we may discover that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify individuals.

Cookies are pieces of data that a website transfers to a user’s hard drive for record-keeping purposes.  This website may use cookies to provide enhanced functionality on the website (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular).  These cookies may be delivered in a first-party or third-party context.  We may also use cookies in association with emails.  While these cookies may be associated with personal information (such as your email address), we do not associate personal information with clickstream data.  Our website also may capture limited information (user-agent, last URL requested by the user, client-side and server-side clickstream) about visits to our website, we may use this information to analyze general traffic patterns and to perform routine system maintenance.

You have many choices with regards to the management of cookies on your computer.  All major browsers allow you to block or delete cookies from your system.  To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To remove your name from our marketing lists, please follow the instructions noted below.

  • Email - Click on the “unsubscribe link” located in all of our promotional e-mails and e-newsletters (Requests to opt out will be honored within 5 business days.)

  • Postal Mail, Fax and Telephone - Call, write, or send an email to Hard Water Experts using the contact information provided below.

When submitting a request by telephone or mail, please be sure to include all of the contact information you have ever used or provided to Hard Water Experts even if it is no longer current, including:

  • All e-mail addresses

  • All telephone numbers

  • All names and addresses, including city, state, and zip code

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by the Hard Water Experts database. If you create an online account on Hard Water Experts shopping cart, you can access your account to update your personally identifiable information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Revisions to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on this website. You should check our website frequently to see the current Privacy Policy that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or policies regarding our privacy practices that govern the use of this website.

Privacy Terms & Conditions

By using this website, you agree to the terms and conditions contained in this Privacy Policy. If you do not agree to any of these terms and conditions, you should not use this website or any Hard Water Experts benefits or services.  You agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws in the state of Indiana. Any legal action or proceeding relating to this Privacy Policy or your access to or use of this website shall be instituted in a state or federal court in the state of Indiana.  You agree to submit to the jurisdiction of, and agree that venue is proper in these courts.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us via email through our Contact Form or mail to:

Hard Water Experts
1350C W Southport Rd, Ste 188,
Indianapolis, IN 46217-5301

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